We are a York independent voluntary counselling service

Our counsellors are all experienced, professionally trained and individual members of the British Association for Counselling and Psychotherapy (BACP) or other professional bodies whose ethical frameworks they also follow. We have been based in York since 1993 offering a short-term professional counselling service to the community. 1-2-1 Counselling holds organisational membership of BACP and observes their counselling policies and best practices.

What is counselling?

Counselling provides a confidential setting in which to explore personal concerns, difficulties or distress. People may bring to counselling a range of life issues such as anxiety or depression, stress, relationship problems, low self esteem, loss or bereavement.


Your counsellor is here to listen to and support you in a way which is different from friends or family, and confidentiality will remain at all times, subject to exceptions required by law. Your counsellor will be able to provide more details if you have any questions regarding confidentiality.

If you need urgent help, please follow the link below for information about out of hours support in a mental health crisis:



We are sorry that because of the Coronavirus situation our usual, face to face service is unavailable at present. If you leave us your name and a contact phone number after the tone, we will get back to you as soon as possible. You can then choose to join the waiting list for when our face-to-face counselling service re-opens; alternatively, we can arrange for a counsellor to ring you for a longer conversation to help you manage the current situation.


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