What is Counselling?

Counselling provides a confidential setting in which to explore personal concerns, difficulties or distress. People may bring to counselling a range of life issues such as anxiety or depression, stress, relationship problems, low self esteem, loss or bereavement.

About Us

We are an independent voluntary counselling organisation based in York since 1993 offering a short-term professional counselling service to the community. 1-2-1 Counselling holds organisational membership of the British Association for Counselling and Psychotherapy (BACP) and observes their counselling policies and best practices. Our counsellors are all experienced, professionally trained and individual members of the BACP or other professional bodies whose ethical frameworks they also follow.



The first step is to leave a voicemail message on our 24-hour confidential answering service. We will call you back, and take some brief details, including times that you are able to attend. You will be contacted then as soon as an appointment is available.

07587 155 678

Call us on our CONFIDENTIAL 24-hour answerphone service and we’ll call you back.

If you are dealing with a crisis situation please click here for information from TEWV NHS Foundation Trust on immediate help.

Find Us

Once you have an appointment you can find us at our main location of 20 St Saviourgate, York YO1 8NN
We also run sessions from The Kyra Women’s Project, Central Methodist Church, St Saviourgate, YO1 8NQ, and also The Quaker Meeting House, Lower Friargate, YO1 9RL.

Please Donate

Please Donate

As a service we rely on donations to continue.

Counsellors give their services voluntarily but our funding for running costs comes entirely from voluntary donations and grants. Whilst no-one is refused help, we ask you to consider a donation to help towards the continued provision of our service, bearing in mind that each session costs 1-2-1 Counselling £12 to provide. You will receive the same high standard of service regardless of whether you offer a donation.

Christmas 2017

1-2-1 Counselling will be closed between Friday 22 December 2017 and Tuesday 2 January 2018. The answerphone will still be available to leave messages but you may need to wait until 2 January to receive a response to your message.